[Sign Up Now] to Receive Our FREE Daily SCVTV-SCVNews Digest by E-Mail

Inside
Weather
Santa Clarita CA
Sunny
Sunny
79°F
 
Calendar
Today in
S.C.V. History
December 15
1987 - Incorporation: Santa Clarita officially becomes a city [story]


[TSA] – The Transportation Security Administration has taken steps to complete efforts to meet the recommendations set forth in a recent report from the Government Accountability Office entitled “Transportation Security Administration Could Improve Complaint Process.”

The report contained recommendations for TSA, aimed at streamlining the existing processes by which the agency receives positive and negative feedback from the public. They include establishing a consistent policy for receiving complaints, a process to systematically analyze information on complaints from all mechanisms and a policy for informing passengers about the screening complaint processes and mechanisms to share best practices among airports. TSA concurred with each recommendation from GAO.

“TSA is committed to ensuring all travelers have consistent, quality methods of reaching TSA and providing direct feedback,” said TSA Administrator John S. Pistole. “We appreciate GAO’s review of this important topic and anticipate completing the recommendations in early 2013.”

TSA screens approximately 1.8 million travelers each day, and of those, just .01 percent of travelers file a complaint with the agency.

Travelers can reach TSA through the TSA Contact Center at 1-866-289-9673 and TSA-ContactCenter@dhs.gov and also by visiting the TSA website. For additional information about providing feedback to TSA, [click here]. Last year, TSA launched TSA Cares, a helpline designed to assist travelers with disabilities and medical conditions. Individuals in need of assistance can call 1-855-787-2227 prior to travel.

 

About the TSA

The Transportation Security Administration (TSA) was created in the wake of September 11, 2001, to strengthen the security of the nation’s transportation systems and ensure the freedom of movement for people and commerce. Today, TSA secures the nation’s airports and screens all commercial airline passengers and baggage. TSA uses a risk-based strategy and works closely with transportation, law enforcement and intelligence communities to set the standard for excellence in transportation security. TSA’s workforce is comprised of approximately 50,000 frontline officers who screen approximately 1.8 million travelers each day at more than 450 airports nationwide. For more information about TSA, please visit our website at www.tsa.gov.

Comment On This Story
COMMENT POLICY: We welcome comments from individuals and businesses. All comments are moderated. Comments are subject to rejection if they are vulgar, combative, or in poor taste.
REAL NAMES ONLY: All posters must use their real individual or business name. This applies equally to Twitter account holders who use a nickname.

1 Comment

  1. Fisher1949 says:

    TSA always promises to do the right thing but never does. Out of the 600 million passengers screened annually, TSA receives calls from about 750,000 of them, TSA claims only 8 percent of those calls consist of complaints about TSA service but GAO estimates that the number of complaints is at least 400,000 when those made to airports, airlines and other venues are included.

    What are the options when there is no complaint venue or means of recourse for abuses or crimes by screeners except through TSA? There are laws to protect citizens from abuses by police for a reason and the same standards should be applied to TSA.

    Maybe TSA can explain how keeping a known pedophile, Thomas Harkin, working at Philadelphia airport six months after he was exposed is keeping our skies safe. Or how pulling the dress off of a 17 year old on a church trip and exposing her breasts to her classmates and everyone at the checkpoint is protecting her?

    Maybe TSA will explain how having over a dozen screeners smuggling drugs and guns through our airports in the past 24 months is essential to airport security or why 103 TSA workers arrested in the last 24 months including 15 arrested for child sex crimes, 29 for theft, 12 for smuggling and one for murder is acceptable.

    In October TSA screener, Paul Magnuson, was arrested for raping a young boy he was mentoring. An ABC sting operation in September resulted in the arrest of TSA screener Andy Ramirez who stole the iPad from an Orlando checkpoint. One week earlier, TSA screener at Ft. Lauderdale, Andrew Smeal, was arrested for child pornography. He had been hired by TSA a month before while he was under investigation by the FBI. Clearly TSA is not properly investigating employees.

    There were no airline attacks between 2002 and 2010 and TSA didn’t grope children, strip search elderly women or take nude photos of people.. After eleven years TSA hasn’t caught one terrorist or even identified one legitimate attempt.

    There have been no attacks on bridges, buildings, public events or shopping malls and TSA isn’t near any of those so their value at airports is doubtful at best.

    TSA needs to be replaced with something that actually works before their corruption and incompetence results in a tragedy.

Leave a Comment


SCV NewsBreak
Loading...
LOCAL NEWS HEADLINES
Friday, Dec 15, 2017
Elite LASD Drug Enforcement Team Disrupts Cartel Operations
The Los Angeles County Sheriff's Department looks back at five years of work by its Domestic Highway Enforcement Team, which has disrupted the operations of the drug cartels by confiscating millions of dollars in illegal drugs and drug money.
Friday, Dec 15, 2017
Weekend Fire Weather Watch Called for SCV
The National Weather Service has called a Fire Weather Watch for this weekend for Los Angeles and Ventura County mountains and valleys including the Santa Clarita Valley due to gusty northeast wind and low relative humidity.
Friday, Dec 15, 2017
Air Resources Board OK’s $663 Million for Clean Vehicles
The California Air Resources Board approved a $663 million low-carbon transportation plan Thursday to increase the use of clean cars, heavy-duty trucks, buses and freight equipment.
Keep Up With Our Facebook

Latest Additions to SCVNews.com
Sponsorships are now open for the Santa Clarita Valley Economic Development Corporation's 2018 Economic Outlook Conference, set for Thursday, March 8, 2018 at a location to be announced shortly.
SCV 2018 Economic Outlook Conference Tickets, Sponsorships Open
SetPoint Medical, a Valencia-based biomedical company developing therapy for chronic inflammatory diseases, has received approval from the FDA to initiate a pilot trial in the U.S. for patients with drug-refractory rheumatoid arthritis.
FDA OK’s SetPoint Bioelectronic Therapy Study for Rheumatoid Arthritis
The regular Planning Commission meeting scheduled for Tuesday, December 19 has been canceled, according to a notification from the city of Santa Clarita today.
City Cancels Dec. 19 Planning Commission Meeting
The next meeting of the Los Angeles County Board of Supervisors is set for Tuesday, December 19, starting at 9:30 a.m.
Dec. 19: L.A. County Board of Supervisors Meeting
L.A. County's Bringing Our Loved Ones Home Task Force officials unveiled their final recommendations, endorsing a plan to use a voluntary system of trackable bracelets to find people prone to wandering, like those suffering from Alzheimer’s or autism.
County Task Force Calls for Tracking Bracelets to Locate Lost Individuals
The Community Development Commission of the county of Los Angeles looks back on 35 years of advancing its core program areas: affordable housing and housing, community and economic development.
County Community Development Commission Marks 35th Anniversary
The Los Angeles County Sheriff's Department looks back at five years of work by its Domestic Highway Enforcement Team, which has disrupted the operations of the drug cartels by confiscating millions of dollars in illegal drugs and drug money.
Elite LASD Drug Enforcement Team Disrupts Cartel Operations
The National Weather Service has called a Fire Weather Watch for this weekend for Los Angeles and Ventura County mountains and valleys including the Santa Clarita Valley due to gusty northeast wind and low relative humidity.
Weekend Fire Weather Watch Called for SCV
The California Air Resources Board approved a $663 million low-carbon transportation plan Thursday to increase the use of clean cars, heavy-duty trucks, buses and freight equipment.
Air Resources Board OK’s $663 Million for Clean Vehicles
The Santa Clarita Valley Sheriff's Station has released its public safety and crime information report for Saugus (Zone 4) for December 4-10, 2017.
Crime Blotter: Shoplifting, Petty Theft in Saugus
California Attorney General Xavier Becerra has filed his strong opposition to the Trump Administration’s illegal attempt to suspend the 2015 Clean Water Rule for two years.
California AG, 10 Others Oppose Feds’ Suspension of Clean Water Rule
1987 - Incorporation: Santa Clarita officially becomes a city [story]
With an offense that challenged the program’s single-season goals record, The Master’s University women’s soccer team was almost almost never out of any game it played: The Mustangs were always within striking range.
Lady Mustangs Within Range of Directors’ Cup Top Spots
When Ed Jackiewicz met Tera Trujillo in spring 2015, she was studying at a desk she’d carried to the corner of the California State University, Northridge soccer field, in a “time out” of sorts, unable to practice because she’d just earned a D in an economics class.
CSUN’s “Under Armour Faculty” Promotes Academic Success in Student-Athletes
When Rafael Munoz recalls his time at the Layer 8 Computer Security Club at California State University, Northridge, he feels proud and thankful.
CSUN’s Tech Education Makes Top 10 List
The city of Santa Clarita Arts and Events division is currently seeking proposals for solo exhibits for 2018 in the gallery space at The MAIN, the City’s newest arts venue in Old Town Newhall.
City Seeking Artists for 2018 Solo Exhibits
NORTHRIDGE, Calif.---CSUN Men's Basketball returns to the road for the final time in the non-conference season this weekend.
CSUN to Face-Off Against Formal Rival Eastern Washington
Here is a list of Santa Clarita arts-related events for Friday:
Dec. 15: Santa Clarita Arts Calendar
This Friday and Saturday (Dec. 15-16), The Sharon Disney Lund School of Dance brings their annual Winter Dance Concert to the REDCAT stage.
Dec. 15, 16: Sharon Disney Lund School of Dance Concert at REDCAT
The William S. Hart Union High School District Governing Board has approved naming Dr. Collyn Nielsen as Chief Administrative Officer and Jan Hayes-Rennels as Director of Special Programs and Staff Development.
Hart Appoints Nielsen, Hayes-Rennels to District Office Positions
NORTHRIDGE, Calif. - The CSUN men's volleyball team was picked to finish third in the inaugural Big West Men's Volleyball Preseason Coaches Poll announced Thursday.
Big West Pre-Season Coaches Poll Puts Matadors Volleyball at No. 3
A 44-year-old transient was arrested by SCV Sheriff's Station deputies Wednesday afternoon after he allegedly tried to pick up his 8-year-old niece from a school in Santa Clarita.
Suspect Arrested in Attempted Kidnapping
It was a night to honor exceptional mentors at California State University, Northridge, but the five recipients of the 2017 Don Dorsey Excellence in Mentoring Awards just wanted to talk about their students.
CSUN Pays Tribute to Mentors Who Have Made a Difference
The words leapt right off the page and hung in the air, heavy, encircling the audience. Their creator stood, offering his gifts of verse — shared in a powerful baritone voice.
Literary Star Power Comes to CSUN
While critical fire conditions continue through Friday, the final numbers for the Rye Fire have been released.
Officials Release Final Numbers on Rye Fire
The William S. Hart Union High School District Governing Board held it’s annual reorganizational meeting Wednesday night, naming Steve Sturgeon as Board President.
Steve Sturgeon Named 2018 Hart Board President
Castaic Elementary School is collecting gently used children's clothing and toys for the victims of the Creek Fire in Sylmar.
Local School Collecting Clothes, Toys for Creek Fire Victims
Gusty Santa Ana winds fanned the Thomas Fire's eastern flank Thursday, prompting officials to call for mandatory evacuations for areas near Fillmore.
Officials Issue Evacuation Orders for Fillmore Residents
SACRAMENTO – California Attorney General Xavier Becerra issued the following statement in response to the Federal Communications Commission’s (FCC) decision to repeal net neutrality rules instituted in 2015. These rules protect consumers' access to online content without interference or manipulation by an internet service provider:
Becerra Condemns FCC’s Net Neutrality Ruling
Washington—Senator Dianne Feinstein (D-Calif.) released the following statement Thursday on the fifth anniversary of the Sandy Hook Elementary School shooting:
Feinstein Issues Statement on Five Year Anniversary of Sandy Hook
SACRAMENTO – California Attorney General Xavier Becerra today filed a lawsuit against the U.S. Department of Education and its Secretary, Betsy DeVos, for refusing to process debt relief claims submitted by tens of thousands of students who took out federal student loans to attend Corinthian Colleges, Inc. (Corinthian).
Becerra Lawsuit Alleges Devos, Education Department Refusing to Process Debt Relief Claims
CAL FIRE has released a statement on its Facebook page regarding the death of one of their own:
CAL FIRE Engineer Killed Battling Thomas Fire
1931 - Season's first major storm deposits 9 inches of snow in Newhall, 10 in Saugus [story]
The Sheriff’s Department and CHP will participate in a special year-end "Drive Sober or Get Pulled Over" enforcement campaign from December 15 through January 1.
LASD, CHP Join ‘Drive Sober or Get Pulled Over’ DUI Campaign
The Caribbean is back, better than ever, and Valencia-based Princess Cruises is offering the best fares of the season during the “Exclusively Caribbean Sale,” on 7-, 8-, 10-, 14-day sailings departing February through April 2018.
Princess Cruises ‘Exclusively Caribbean Sale’ Offers Season’s Best Fares