Santa Clarita Valley business owners and managers are invited to the College of the Canyons Foundation Chancellor’s Circle “Customer Service Strategies from a Global Leader” breakfast briefing at the Dr. Dianne G. Van Hook University Center on Friday morning, Sept. 28.
A presentation by Princess Cruises Vice President of Guest Services Lorna Warren and Director of Trade Reservations Jen Wright will focus on customer service best practices.
A Q&A session for members of the Chancellor’s Circle will follow immediately.
“Princess Cruises leads the way with their stellar customer service, and it will be a privilege to learn from their example during this informative event,” said Jill Mellady, chair of the COC Foundation Chancellor’s Circle Committee and co-founder of Mellady Direct Marketing
“As the second-largest private employer in Santa Clarita, Princess Cruises is a role model for all local businesses looking to grow, without sacrificing the personal touches of an exceptional customer service experience,” Mellady said.
The business briefing is scheduled from 8 a.m. to 10 a.m. in the University Center lobby. A light breakfast will be served at 7:30 a.m., allowing for networking opportunities.
Tickets are priced at $20. Those interested are asked to RSVP by Friday, Sept. 21.
About the Chancellor’s Circle
The Chancellor’s Circle is a prestigious leadership support group for the College of the Canyons Foundation. This group of College of the Canyons supporters is comprised of prominent community leaders, local business executives, companies, alumni and other individuals who are dedicated to the success of COC and its students. Donations to the Chancellor’s Circle are used to support areas of greatest need and innovative programs that help College of the Canyons students succeed.
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