To identify and address the root causes of a printing error in voter rosters during the June 5 Statewide Direct Primary Election, Los Angeles County has initiated a comprehensive action plan to identify, review and address the full scope and nature of what occurred.

On Tuesday, June 5 the county identified an error in the printing of voter rosters for the Primary Election that resulted in a substantial number of voters not being listed and having to vote provisionally.

“The magnitude of this situation and the impact on public trust and confidence in the elections process is of great concern,” said Registrar of Voters Dean C. Logan.

“I believe it is critical to have an independent third-party assessment of the incidents and a comprehensive analysis with reported findings, recommendations and evaluation to bolster the security protocols employed in future elections and to provide a full explanation to our electorate, Board of Supervisors and stakeholders,” Logan said.

The department is focused first and foremost on the continued canvass of Tuesday’s election with a priority on processing and counting provisional ballots cast by voters affected by the printing error.

Immediately following the election, the county initiated the following actions:

* Expediting the processing of provisional ballots cast by voters who appeared at their assigned polling place to vote and were not listed in the roster. Voters will be notified through letters and, where applicable, by email or automatic phone calls that their provisional ballot was received, processed and counted.

* Requested assistance from the Los Angeles County Chief Information Officer in the Office of the Chief Executive and the Auditor-Controller to bring in an independent third-party to conduct a detailed review of systems, procedures and verification of the roster print job to identify exactly what occurred and to identify corrective actions – technically and operationally.

These action items will be included in a full report and accounting of the issue and corrective action as requested by the Board of Supervisors and the Secretary of State.