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October 1
2017 - One SCV resident, John Phippen, killed and at least 9 others wounded in Las Vegas mass shooting that leaves 59 dead, 851 wounded [story]
John Phippen


California State University, Northridge administrators informed educators, students and staff Friday that they all may have been affected by a massive security breach suffered this spring by Blackbaud, CSUN’s third-party technology provider.

Here’s the letter sent to the CSUN community about the incident:

We regret to inform you that California State University, Northridge and numerous campuses in the California State University system, as well as other universities and non-profit organizations around the world, have received notice from third-party technology provider Blackbaud, a software and cloud hosting solutions provider for CSUN and other major universities, that between February and May 2020 hackers breached its network and attempted to install ransomware to lock the company’s customers out of their data and servers.

The hackers stole a subset of data from its self-hosted environment where clients save files.

Blackbaud paid a ransom demand so the hackers would delete data they stole from its network. CSUN has no way to independently verify that the stolen data was deleted.

Blackbaud’s statement said in part, “Based on the nature of the incident, our research, and third party (including law enforcement) investigation, we have no reason to believe that any data went beyond the cybercriminal, was or will be misused; or will be disseminated or otherwise made available publicly. This incident did not involve solutions in our public cloud environment (Microsoft Azure, Amazon Web Services), nor did it involve the majority of our self-hosted environment. The subset of customers who were part of this incident have been notified and supplied with additional information and resources.”

Blackbaud added it “will continue to do our very best to supply help and support as we and our customers jointly navigate this cybercrime incident.”

To read Blackbaud’s full statement on the incident, click here.

Blackbaud asserts that no credit card data was compromised and that all sensitive information such as social security numbers, government ID numbers, etc., was encrypted.

CSUN and other CSU campuses operate transparently and work hard to earn the public’s trust. The campuses take privacy and information security very seriously, and protecting personal data and information is a top priority. We strive to be accountable with students, faculty, staff, the community and businesses. This means sharing and updating information and making it readily available to the public. That is why it is troubling that Blackbaud waited so long to notify the CSU and other clients about the data incident that took place two months ago.

The CSU system is in discussion with Blackbaud to better understand their timeline for notification, what data was potentially exposed, and what improvements they are making to their security protocols to ensure this does not happen again.

For anyone concerned about identity theft, CSUN recommends regularly reviewing account statements and periodically obtaining a credit report from one or more of the national credit reporting companies. Everyone may obtain a free copy of their credit report once every 12 months by either visiting www.annualcreditreport.com, calling toll free at 1-877-322-8228 or by completing an Annual Credit Report Request Form.

While Blackbaud is responsible for the data breach, CSUN and the CSU deeply regret any inconvenience this incident has caused.

Sincerely,

Robert Gunsalus
Vice President for University Relations and Advancement and Foundation President

Ranjit Philip
Interim Vice President for Information Technology and CIO

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HIGHER EDUCATION LINKS
LOCAL COLLEGE HEADLINES
Tuesday, Sep 29, 2020
EDUCAUSE, the nonprofit higher education information technology association, awarded former California State University, Northridge Vice President for Information Technology and Chief Information Officer Hilary J. Baker with its 2020 Community Leadership Award.
Friday, Sep 25, 2020
A former Cougar News reporter and College of the Canyons student was arrested in Kentucky Wednesday night while covering the Louisville protests that erupted after a grand jury’s decision not to issue a murder indictment against the officers in the Breonna Taylor case.
Thursday, Sep 24, 2020
For Anthony Lawson, a junior at California State University, Northridge majoring in psychology, among the benefits of receiving one of the California State University’s top student honors, is the opportunity it presents to share his family’s story and to remind others that, regardless of the obstacles they face, they have the strength to persevere and succeed.
Wednesday, Sep 23, 2020
The California State University (CSU) Board of Trustees has appointed Joseph I. Castro, Ph.D., to serve as the eighth chancellor of the California State University.
Monday, Sep 21, 2020
A virtual conversation between internationally recognized artist and sculptor Beatriz Cortez, a professor of Central American studies at California State University, Northridge, and curator Erin Christovale will launch ConSortiUm, a collaborative project of art museums and galleries from the California State University (CSU) system, on Thursday, Sept. 24.
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