Santa Clarita-based Princess Cruises has promoted Marsha Patrick to the role of sales director for the western region, succeeding Stephanie Brennan who recently retired after 39 years of service. In her new role, Patrick will lead a team of 15 business development managers promoting the Princess Cruises and Cunard Line brands to travel consultants in the western United States and Canada.
Patrick has been with Princess Cruises for 19 years, most recently serving as director of customer relations and has deep experience with the company within various departments, including Air, Groups, Consumer Sales and Customer Relations.
“Marsha’s breadth of knowledge and experience at Princess Cruises for nearly 20 years makes her the perfect candidate to excel in her new role as sales director for the western region,” said John Chernesky, vice president, North America sales for Princess and Cunard. “In addition to her exemplary qualifications leading teams and providing valuable leadership within the organization, her enthusiasm for the brands will be highly valued by her team and our travel retail partners.”
From 2013 to 2016, Patrick served as director of customer relations overseeing the daily operations for the service recovery of the Princess Cruises guest and travel partners experience both pre- and post-cruise. Since joining Princess Cruises in 1997, she has also served as director of reservations and consumer sales and manager of groups and special accounts.
Patrick is based in Santa Clarita, Calif., and enjoys spending time with her husband and four children.
Additional information about Princess Cruises is available through a professional travel agent, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company’s website at princess.com.
About Princess Cruises:
One of the best-known names in cruising, Princess Cruises is a global cruise line and tour company operating a fleet of 17 modern cruise ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided with the experience of exceptional customer service. A recognized leader in worldwide cruising, Princess carries 1.7 million guests each year to more than 360 destinations around the globe on more than 150 itineraries ranging in length from three to 111 days. The company is part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK).