CVS Pharmacy, Inc., has agreed to designate two executives who will be accountable for pricing issues in Southern and Northern California under a judgment modifying a 2015 settlement for allegedly overcharging customers at checkout, the Los Angeles County District Attorney’s Office said today.
The Rhode Island-based company also agreed to pay an additional $551,687 as part of the judgment approved Dec. 20 by Los Angeles Superior Court Judge Elizabeth Allen White.
The pharmacy chain reached a $2.4 million settlement in May 2015 for allegedly engaging in misleading advertising by charging more than the advertised price for products and failing to give cash back on gift cards less than $10 as required by state law.
The modification to that settlement resulted from new violations discovered by county weights and measures agencies and continuing problems with price accuracy. The judgment added a $485,000 civil penalty that will be equally distributed among the prosecuting agencies in the new matter – the Los Angeles, Riverside and Santa Cruz county district attorney’s offices.
The remaining money will go toward investigative costs and a trust fund used to enforce consumer protection laws.
Under the original settlement, CVS was also required to augment its “Scan Right” guarantee program by keeping track of when customers are overcharged. If an item scans at a price higher than the shelf or lowest-advertised price, the company either gives the item for free if the price is $4 or under or $4 is deducted from the lowest-advertised price if an item is more than $4.
The case was handled in Los Angeles County by Deputy District Attorney Leonard Torrealba of the Consumer Protection Division.
Consumers who think they were overcharged by any company, including CVS, are encouraged to contact their county weights and measures agency. In Los Angeles County, go to http://acwm.lacounty.gov.
Like this:
Like Loading...
Related
Tweet This
Facebook
Digg This
Bookmark
Stumble
RSS
REAL NAMES ONLY: All posters must use their real individual or business name. This applies equally to Twitter account holders who use a nickname.
21 Comments
Roseanna Dugan did you read this
I would bring in a receipt, but I used it to wall paper my entire home.
Tonja Van Roy Ciasse Alexanndra Jarrett Sammantha Chyanne Jarrett
Jazzy we were just talking about this?
Crazy right!
Crazy! I’m all for rite aid ?
Jessica Ricker ??♀️
Not the first time
Wow I go there all the time
Us too!
We should get a refund, they have All our info on File !!!!!!!
Every time some company gets hit with major fines in California for stealing from Customers, notice how the Government always keeps the financial judgements and the Customers are left with nothing but thier hat in hand and shown the door. Seems that Class Action Lawsuits where the Lawyers get all the dough is the new model for the Justice System.
Shafic Hanna Jarrous
Denise Bennett ??
There isn’t anything here that acts as much of a deterrent for the responsible corporate executives. Expect it to be crooked business as usual. A little prison time for those guilty here would shape up their counterparts at other companies.
Emma $25 for cranberry pills
OMG!
You can’t be surprised by this, have you seen their prices? ?
Overpriced in Iowa City too! Poor U of I students can’t get a break. ?
Cathy Murphy
Yea!