GoFundMe announced the launch Tuesday of the GoFundMe Guarantee, the first and only guarantee for crowdfunding.

The GoFundMe Guarantee adds unprecedented security to all stages of the giving experience. Donors will now be protected by a refund policy in the very rare cases of campaign misuse, and funds raised by GoFundMe campaigns are guaranteed to go to the right person, ensuring donors’ intentions are honored and the recipient gets the help they need.

“GoFundMe wouldn’t exist without the empathy of our donors, and the GoFundMe Guarantee is about protecting their generosity with the industry’s first and only guarantee,” said Rob Solomon, GoFundMe CEO. “We want every donor to know that we have their back. It’s a big deal to give, and we want there to be complete peace of mind when you donate on our platform.”

As more than 25 million donors already know, GoFundMe is the safest, most secure platform for giving. Campaigns with misuse make up less than one tenth of one percent of all campaigns. As the largest online fundraising platform in the world, GoFundMe is able to provide this guarantee so donors and recipients never have to worry about the rare cases where something goes wrong.

Under the GoFundMe Guarantee, donors who find evidence of misuse or deception are entitled to a refund of up to $1,000. In addition, if the campaign organizer doesn’t deliver funds to the intended recipient, GoFundMe will donate the undelivered amount, up to $25,000, to the right person. Users can submit a claim to receive the benefits at gofundme.com/guarantee.

“GoFundMe is already the largest and safest crowdfunding platform in the world,” said Danny Gordon, Head of Trust and Safety at GoFundMe. “The GoFundMe Guarantee is the latest layer of protection we’ve put in place for our customers, building on our fraud-prevention technology and our dedicated team of specialists. It ensures that your donations get to the right place, every time.”

For an overview of the GoFundMe Guarantee, visit this page. Click here for Frequently Asked Questions, and go to this page for full policy details. To see all the ways GoFundMe protects its users, visit this page.

About GoFundMe

Launched in 2010, GoFundMe is the world’s largest online fundraising platform, with over $2 billion raised so far. With a community of more than 25 million donors, GoFundMe is changing the way the world gives.