header image

[Sign Up Now] to Receive Our FREE Daily SCVTV-SCVNews Digest by E-Mail

Inside
Weather


 
Calendar
Today in
S.C.V. History
May 20
1946 - Cher, great-granddaughter of Placerita Canyon homesteader Frank Walker and onetime Placerita property owner, born in El Centro, Calif. [story]
Cher and grandma


chprecruit
The California Highway Patrol will honor the men and women who serve as call-takers and dispatchers during National Public Safety Telecommunicators Week, April 10 to 16, 2016.

This is an opportunity to thank those who are too often forgotten, despite the invaluable service they provide to first responders and the general public.

“I am very proud of our public safety dispatchers and the indispensable services they provide to the public every day,” said CHP Commissioner Joe Farrow. “They are often the first and most critical contact people have with emergency services. In addition to assisting the public, they help our officers in the field by providing valuable information, so officers can get the job done on the front lines.”

A large majority of California’s wireless 9-1-1 emergency calls are handled by CHP dispatchers. They ensure the caller on the other end of the line receives proper assistance in an emergency. The calls dispatchers handle are never routine. In an instant, a dispatcher must be ready to engage with the caller and determine the proper response to ensure safety. In between handling emergency calls, dispatchers are in constant communication with patrol officers, often assisting them by looking up vehicle identification numbers, license plates, driver license numbers and running criminal record checks on wanted subjects.

The CHP has 25 communications centers statewide that employ more than 900 public safety dispatchers. Last year these employees were responsible for handling approximately
10.1 million service calls.

Calling 911 can be stressful. The following tips will help callers and dispatchers during an emergency:

Remain calm.
Be prepared to provide your name, phone number, address or location, and a detailed description of the incident or vehicle being reported.
Wireless devices do not always give the call-taker your location. Providing an accurate location of the emergency may be the single most important information for the dispatcher. This allows them to send help to the correct place.
Listen carefully and follow all directions provided by the dispatcher.
Wait for the dispatcher to ask questions, and then answer clearly and calmly.
Be prepared to provide a physical description if the emergency involves a criminal suspect.
Remember, 9-1-1 is for life-threatening emergencies. Misuse of the emergency 9-1-1 system will result in a delay for callers with real emergencies.

The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security to the people of California.

Comment On This Story
COMMENT POLICY: We welcome comments from individuals and businesses. All comments are moderated. Comments are subject to rejection if they are vulgar, combative, or in poor taste.
REAL NAMES ONLY: All posters must use their real individual or business name. This applies equally to Twitter account holders who use a nickname.

1 Comment

Leave a Comment


LOS ANGELES COUNTY HEADLINES
Sunday, May 19, 2024
Los Angeles County Sheriff’s Department Missing Persons Unit investigators are asking for the public’s help locating missing person Arian Jaquez Otey.
Friday, May 17, 2024
The Memorial Torch Relay Run was established in 1975 to honor the memory of the brave and dedicated peace officers in Los Angeles County who sacrificed their lives in the performance of their duties.
Friday, May 17, 2024
Palmdale Detectives from the Los Angeles County Sheriff’s Department are asking for the public’s help locating at-risk, missing juvenile, Brianna Covert.
Friday, May 17, 2024
The Los Angeles County Department of Public Health is closely monitoring the ongoing multi-state outbreak of ­­H5N1 bird flu in wild birds, poultry and U.S. dairy cows.
Thursday, May 16, 2024
The Los Angeles County Department of Public Health has been notified of one case of measles in a non-Los Angeles County resident who traveled to Los Angeles International airport while infectious on May 9.

Keep Up With Our Facebook
Latest Additions to SCVNews.com
1946 - Cher, great-granddaughter of Placerita Canyon homesteader Frank Walker and onetime Placerita property owner, born in El Centro, Calif. [story]
Cher and grandma
Los Angeles County Sheriff’s Department Missing Persons Unit investigators are asking for the public’s help locating missing person Arian Jaquez Otey.
LASD Seeks Help Locating Missing Santa Clarita Man
1851 - San Fernando-San Francisquito-Eliz. Lake Roads become public highways [story]
wagon
1978 - Concert scene for "KISS Meets the Phantom of the Park" filmed at Magic Mountain [story]
KISS
College of the Canyons baseball saw eight players recognized with All-Western State Conference (WSC), South Division honors. 
Eight COC Baseball Players Named to All-WSC Team
College of the Canyons softball was represented with four selections to the 2024 All-Western State Conference (WSC), South Division Team. 
Four Lady Cougs Earn All-WSC Softball Honors
The city of Santa Clarita Planning Commission is holding its regular meeting in City Hall's Council Chambers Tuesday, May 21 at 6 p.m.
May 21: Planning Commission Continues Town Center Public Hearings
The city of Santa Clarita’s Communications division was recently recognized by the California Association of Public Information Officials (CAPIO) for their outreach efforts and impactful campaigns across special events, branding and social media presence in 2023.
City Earns State Communications, Outreach Awards
The Memorial Torch Relay Run was established in 1975 to honor the memory of the brave and dedicated peace officers in Los Angeles County who sacrificed their lives in the performance of their duties.
LASD Torch Relay Honors Ryan Clinkunbroomer, Fallen Heroes
Join ARTree Community Arts Center in building a cleaner, greener community by creating a mural made from thousands of recycled bottle caps!
June 1: ARTree Community Arts Center Bottle Cap Mural Project
The California Association of Public Information Officials recognized Kevin Strauss, Communications Manager for the Santa Clarita Valley Water Agency with one of CAPIO's highest honors - the 2024 Communicator of the Year - during the 2024 awards dinner on May 14 in Indian Wells.
SCV Water’s Kevin Strauss Named CAPIO’s Communicator of the Year
Santa Clarita-based Lief Labs, a premier formulation and product development innovator and manufacturer of dietary supplements, is pleased to announced that the company's Lief Cares Donation Program donated 400 jars of Lief Cares Protein Powder nutritional supplements to the Valley Oasis Shelter, which provides services to men, women and children of all ages who are survivors of domestic violence.
Lief Labs’ Nonprofit Program Donates to Domestic Violence Survivors
Get ready Santa Clarita for an unforgettable morning of shopping, entertainment and support!
June 8: Saugus High School Music Program Rummage, Bake Sale
College of the Canyons football student-athlete Joshua Clark knows a thing or two about stepping up.
COC Grad Steps Up After Redshirt Year
The Samuel Dixon Family Health Center is excited to host its second annual Cornhole Tournament Saturday, May 18, from 10 a.m. to 3 p.m., at Lucky Luke Brewery.
May 18: Cornhole Tourney Benefiting Samuel Dixon Health Center
Palmdale Detectives from the Los Angeles County Sheriff’s Department are asking for the public’s help locating at-risk, missing juvenile, Brianna Covert.
LASD Seeking Help Locating At-Risk, Missing Agua Dulce Teen
The California Department of Transportation has scheduled lane closures on the northbound and southbound State Route 14 between Technology Drive in Palmdale and Avenue A in Lancaster, closing up to three lanes.
Caltrans Announces SR-14 Lane Closures
The Los Angeles County Department of Public Health is closely monitoring the ongoing multi-state outbreak of ­­H5N1 bird flu in wild birds, poultry and U.S. dairy cows.
L.A. County Monitoring Nationwide Bird Flu Outbreak
The California Department of Motor Vehicles now offers an improved online customer experience that is faster, easier and can be personalized.
DMV Simplifies Online Customer Services
1993 - Dale Poe, 61, developer of Stevenson Ranch, killed in car crash [story]
Stevenson Ranch fountain
The annual Summer Reading Program is back at the Santa Clarita Public Library. This year's theme is "Read, Renew, Repeat." During the seven-week summer program, residents are encouraged to read a variety of books and/or participate in crafts or activities.
Santa Clarita Summer Library Reading Program Seeks Volunteers
The Los Angeles County Department of Public Health has been notified of one case of measles in a non-Los Angeles County resident who traveled to Los Angeles International airport while infectious on May 9.
Public Health Confirms Measles Case in Los Angeles County
Mission Opera is looking for volunteers for front of the house at the performances of the "Merry Widow: Madonna" June 6-8.
Ushers Needed for Mission Opera’s ‘Merry Widow: Madonna’
SCVNews.com