As the COVID-19 pandemic persists, many civilian medical providers’ capabilities are being stretched thin.

To help fill this gap, the U.S. Army has deployed its own medical professionals to the field and is now calling on former soldiers to join the battle.

Last month, the Army reached out to about 800,000 retired “gray-area” and Individual Ready Reserve soldiers, asking them to join the response effort.

So far, roughly 25,000 from numerous backgrounds have volunteered to rejoin the Army team, said Brig. Gen. Twanda E. Young, U.S. Army Human Resources Command deputy commanding general and reserve personnel management director at Fort Knox, Ky.

Many nonmedical respondents volunteered through the command’s website, Young said. Once screened, qualified individuals will provide additional capabilities to support the COVID-19 pandemic response, she said.

“This effort seems very simplistic — soldiers volunteer and we just bring them back on active duty — but it requires a specialized team of professionals knowledgeable in reserve policy, which the reserve personnel management directorate provides,” Young said.

“When we talk about someone being a soldier for life, I don’t think you can get any better example than these individuals,” she said.

This is a herculean effort, she added. “We understand the urgency,” she said, “thus, we are working multiple shifts to sift through screening volunteers to get them at the point of need.”

Soldiers who are currently licensed in medical fields are preferred, but Army officials are encouraging all soldiers to step up in the fight against COVID-19.

“Army health care providers are heroes in the fight against COVID-19. Protecting our citizens from the novel coronavirus requires a vital call to action, and we need the help of many of our retired or recently separated medical professionals,” Army officials stated in a news release.

However, the Army doesn’t plan to mobilize veterans currently in medical jobs, Young said.

“If individuals are already serving in their local communities, we are proud of their service, and want them to continue serving in those communities, as this effort is not to detract from current community support, but to enhance it,” she said.

Army Sgt. 1st Class Charmain Tolbert, mobilization operations noncommissioned officer in charge, Army Human Resources Command, speaks with a former soldier volunteering to return as an active duty medic in support of combating COVID-19. | Photo: Army Lt. Col. Mary Ricks.

Potential volunteers may include medical students, retired doctors, or former soldiers not involved in the medical community. Key medical military occupational specialties needed include critical care nurses, anesthesiologists, nurse anesthetists, critical care nurses, nurse practitioners, emergency room nurses and respiratory specialists, Young said. Who is accepted and where they will go is decided case by case, depending on the Army’s needs of the Army, she added.

Although 25,000 former soldiers have stepped up to the plate so far, Young said, she expects that number to continue to increase as more people reach out every day.

“When we talk about someone being a soldier for life, I don’t think you can get any better example than these individuals,” she said. “These soldiers are willing to rejoin the team and continue to serve.”

“It makes me proud to be a soldier — not just a general officer — but a soldier in America’s Army, to see the level of commitment and dedication of those currently serving and those who have served, and their willingness to rejoin the team,” said Brig. Gen. Twanda E. Young.

After HRC receives volunteer requests, officials sift through and validate initial requests, then sort them by specialty, Young said. The duration of the orders is open-ended.

“These are individuals who are putting their lives on hold,” Young said. “Even though we want to get them on as quickly as possible, we have to take into consideration they must get life affairs straight and give them the necessary time.”

After combing through volunteers’ credentials, the next step is matching them to what the Army needs, then getting the volunteers on orders, Young said.

The vetting process works like a funnel, Young said, and filters the volunteers into smaller numbers based on their credentials, requirements, background checks and capabilities. Occasionally, “life happens,” and some qualified volunteers are unable to commit to the Army’s requirements.

The goal is to get volunteers on-board quickly so the Army can get them to the places where their skills, expertise and knowledge are needed the most, Young said.

“Requirements are changing for what is needed,” she said. “When we talk to soldiers and explain that we are looking to bring them on, we caveat that statement by ensuring they understand this is at the point of what the Army needs, and acceptance to be recalled is voluntary.”

Individuals who don’t volunteer are no less of a soldier for life, Young said. “Our word is that we will take care of soldiers and make sure that they and their families are taken care of,” the general added.

These soldiers have gone through the gauntlet, she said, and the Army is proud of their service. They are skilled to operate in some very uncertain and complex times.

“It makes me proud to be a soldier — not just a general officer — but a soldier in America’s Army, to see the level of commitment and dedication of those currently serving and those who have served, and their willingness to rejoin the team,” Young said.

Soldiers who are interested should provide their information using the COVID-19 voluntary recall survey on the HRC website.

— By Thomas Brading, Amy News Service